Frequently Asked Questions
Everything you need to know about your Access Denied gear.
What is the standard shipping time for performance gear?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available at checkout for athletes who need their gear sooner.
How do I ensure I select the correct size?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing it to our charts, as our high-compression athletic wear may fit tighter than standard apparel.
What is your return policy for worn sports equipment?
For hygiene and safety reasons, we only accept returns on items in original, unworn condition with tags attached within 30 days. Defective gear is covered under our 6-month performance warranty.
Do you offer international shipping?
Yes, Access Denied ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.
How should I care for my technical fabrics?
To maintain the integrity of moisture-wicking materials, we recommend machine washing in cold water with like colors and air drying. Avoid fabric softeners and bleach.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive a confirmation email containing a tracking link to monitor your package's journey from our warehouse to your door.